Monthly Bouquet Subscription (Prepaid for April - October)

• Payment

  I understand that once I sign up and pay for my membership in full, I have secured my place in this year's subscription for the respective period. There are no refunds, either full or partial, for cancellation of my subscription once purchased. Members may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will pay the original shareholder directly. I understand that I am responsible for informing Whitney Root via email if such a transfer occurs.

• Picking up a flower bouquet

  I understand that my share will be delivered weekly at the pickup location. If I am out of town or unable to pick up my bouquet for any reason, I understand that it is my responsibility to find a substitute to take my share. If I am unable to pick up my share or find a substitute to pick up my share, I will not receive credit or a refund for any shares that I do not pick up. The flowers that have not been picked up will be forfeited at the end of the day, and the host of the pick-up site will decide what to do with the flowers.

• Changes to my share

  I understand that once I have purchased a subscription, I am not able to change the pickup location, request an alternate pickup date for my share(s), or extend my share due to a missed pick up for any reason. I may coordinate transfer of my share to another individual. I understand that Whitney Root Gardens does not facilitate such transfers, and that I will make all arrangements for the new shareholder to pay me directly for the remainder of the share.

• Sharing the harvest

  I understand that as a bouquet subscription member, I share in both the bounty and the risks of farming. I understand that the risks include poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as fire, flood, drought, tropical storm or hurricane.

• Flower care

  I understand that flowers are a perishable product, with a variable vase life of 3-5 days. Each subscription email will be sent with care instructions for my flowers. I understand that all flowers in my share are delivered in peak condition and that all varieties have a different vase life, dependent on care. Whitney Root Gardens will not be held responsible for shortened vase life or poor flower quality once I receive my share from the pickup location. Should there be any issue with my flowers upon pickup from the host location, I will contact via email within 12 hours to communicate the issue, and when possible will include photographs to document the problem.

• Communication

  By signing up for the subscription, I understand that I will be added to the subscribers email list, and will add hello@whitneyroot.com and whitney@whitneyroot.com to my email contacts. This is how Whitney Root Gardens communicates updates and changes, as well as what will be in shares each harvest. Whitney Root Gardens will not be held responsible for miscommunications due to the e-mails going to my spam folder, or any questions sent to Whitney via text, as it is established that email is the most organized form of communication for us as of now. I will notify the farm immediately if I do not receive an e-mail receipt of my payment or my monthly emails.

  I understand that Whitney Root Gardens may need to contact me via phone regarding my share if the information is time-sensitive (i.e. alerting me of a same-day change to my subscription pickup), or if I am not responsive to attempts to contact me via email.

Email any questions to whitney@whitneyroot.com